Privacy Policy — eDarpan School ERP
Last updated: 24 October 2026
eDarpan School ERP is a school-management service provided by eDarpan Tech Private Limited (“eDarpan”, “we”) to schools. It is used through the website and through the eDarpan School ERP app for iPhone, iPad and Android. Your school decides what information is kept and who can see it; eDarpan processes that information on the school’s behalf to run the service. This policy explains what we handle and why.
Who can use the app
Accounts are created by your school — there is no public sign-up. The app is meant for school staff (owners, principals, teachers, accountants and other staff) and for parents/guardians. Where a school enables it, students may sign in to a read-only student portal with an account the school issues and supervises.
Information we process
- Account details — name, email address or login ID, phone number, role, and the school you belong to.
- School records your school enters — student and staff profiles (such as admission details, date of birth, class, address, guardian contacts and photos), attendance, homework, exam marks and report cards, certificates, transport, fees, invoices, receipts and payments, payroll and other administrative records.
- Support requests — messages, screenshots, photos or voice notes you choose to attach when you contact support.
- Device information (mobile app) — a push-notification token, device model and app version, used only to deliver notifications to your phone.
- Security logs — sign-in times, IP address and an audit trail of changes, used to protect accounts and records.
- Usage statistics — if your school’s platform has analytics turned on, which screens are opened, measured with Google Analytics. This is not used for advertising.
We do not collect your precise location, contacts, health data, or browsing activity in other apps, and we do not show advertising.
How information is used
- To provide the school-management features your school uses — records, fee collection and receipts, communication, reports and printing.
- To send notifications you are meant to receive (for example fee receipts, notices, homework and support replies).
- To keep the service secure, prevent misuse, and keep an audit trail the school can rely on.
- To answer support requests and fix problems.
We do not sell personal information and we do not use it for advertising or profiling.
Who it is shared with
- Your school, according to the roles and permissions it sets.
- Service providers that run parts of the service for us under contract: Amazon Web Services (hosting and storage in India), Google Firebase Cloud Messaging (delivering push notifications), Google Analytics (usage statistics, where enabled), and the SMS or email providers your school configures.
- Authorities, only when the law requires it.
Permissions on your phone
- Notifications — to alert you to school updates. You can turn them off at any time in your phone’s settings.
- Camera and photos — only when you choose to take or attach a photo (for example a student photo or a support screenshot).
- Microphone — only when you record a voice note for support.
- Face ID / fingerprint — only if you turn on App Lock. Biometric data stays on your device; we never receive it.
Security and retention
Data is encrypted in transit (HTTPS/TLS). Stored credentials and integration secrets are encrypted at rest, and access is limited by role. Records are kept for as long as your school uses the service and as long as the law requires — for example, fee receipts and financial records are retained and cannot be erased early. When information is removed it is first deactivated, then deleted or anonymised when it is no longer legally required.
Your choices and rights
You can ask to see, correct or delete your personal information. Because your school controls its records, most requests are handled with your school. You can request deletion of your account from inside the app (Account menu → App settings → Delete my account) or on the account deletion page.
Children
Information about students, including children, is entered and controlled by their school for school administration. We do not knowingly collect information directly from children for any other purpose, and we do not use it for advertising.
Changes
We will update this page when our practices change and show the new date at the top.
Contact
eDarpan Tech Private Limited · care@edarpan.com